F.A.Q. For sellers
To become a seller, you must first contact us at post@finnher247.no. After an evaluation process, which includes identity verification and legal compliance checks, we will sign a formal Seller Agreement with you. Once approved, you’ll be able to list your products on the platform.
We offer four subscription plans depending on the number of products you want to list — starting from €150 for 6 months. Additional marketing services (like highlighting your products or appearing in promo sliders) and an optional VIP status can help boost your visibility. A detailed pricing table is provided below.
VIP sellers get premium placement on promo pages, a trust badge, priority customer support, and 50% off all promotional services. They also receive full technical assistance for product imports and setup. VIP status starts at €200 per month and increases your chances of being chosen by buyers.
Last updated: June 2025
These Terms govern your use of the FinnHer 24/7 marketplace as a seller. By registering and listing products on our platform, you agree to comply with these Terms. Failure to do so may result in account suspension or termination.
1. Eligibility
You must be at least 18 years old and have full legal capacity to enter into binding contracts. You must also comply with all applicable laws in Norway and in the country from which you ship products.
2. Account Registration
You are responsible for maintaining accurate seller information and for securing your login credentials. All activity under your account is your responsibility.
3. Seller Obligations
As a seller on FinnHer 24/7, you agree to:
Provide accurate and lawful product listings.
Clearly state delivery times and return policies.
Ensure products comply with all Norwegian regulations, including safety, labeling, and consumer rights.
Offer a valid product guarantee, if applicable.
Handle returns and refunds in accordance with the Right of Withdrawal Act (Angrerettloven).
Respond to customer complaints and cooperate in dispute resolution.
Use only supported shipping providers that allow track-and-trace functionality integrated with our platform. For any other delivery methods, prior written approval is required and must be specified in the seller agreement.
4. Order Fulfillment and Shipping
You are responsible for packing and shipping products to the buyer in a timely manner.
All shipments must include a valid tracking number from an approved postal service.
Any delay or failure in delivery must be communicated to the buyer and to platform support.
5. Payments
All payments from buyers are processed by the Platform and held temporarily.
Payouts to sellers are released only after the buyer confirms receipt of the product or the withdrawal period (14 days) has passed without complaint.
Payment timelines and conditions are governed by your separate Seller Agreement with the Platform.
Sellers are responsible for reporting and paying applicable VAT, taxes, and customs duties in their jurisdiction.
6. Returns and Refunds
Buyers have the right to return products within 14 days of delivery unless the product falls under legal exceptions.
In case of a valid return, you are responsible for refunding the buyer. The platform may assist in coordinating the process, but the financial obligation lies with you.
Refunds must be issued promptly and in accordance with Norwegian consumer law.
7. Non-Compliance and Account Termination
If you violate applicable laws or these Terms, your account may be suspended or permanently terminated.
Violations include (but are not limited to): false listings, refusal to honor guarantees or refunds, or failure to ship.
We reserve the right to suspend or delete your account without prior notice in cases of serious or unresponsive behavior.
In less severe cases, we will issue a written warning before taking action.
8. Platform Fees
The platform may charge fees or commissions, which will be clearly stated in your Seller Agreement.
All fees are deducted from your payout, unless otherwise agreed.
9. Content and Intellectual Property
By uploading product listings and images, you grant us a non-exclusive, royalty-free license to use the content for operating and promoting the Platform. You retain ownership of your content.
10. Acceptable Use
You agree not to:
Post misleading, unlawful, or offensive content
Sell counterfeit or restricted items
Engage in fraudulent or manipulative behavior
Upload malicious software or code
11. Liability
You are solely responsible for your listings, products, and interactions with buyers.
The Platform is not liable for your legal obligations as a seller.
You agree to indemnify the Platform against claims resulting from your actions or violations of these Terms.
12. Privacy and Data
We process all personal data in compliance with the GDPR and the Norwegian Personal Data Act. For details, see our Privacy Policy.
13. Changes to These Terms
We may modify these Terms at any time. Significant changes will be communicated via email or platform notification. Continued use of the platform after changes implies acceptance.
14. Governing Law and Jurisdiction
These Terms are governed by Norwegian law. Any disputes shall be resolved by the courts of Oslo, Norway.
15. Contact
If you have any questions regarding these Terms, contact us at:
📩 post@finnher247.no
🌐 https://finnher247.no
Last updated: June 2025
This Privacy Policy explains how FinnHer 24/7 ("we," "us," or "our") collects, uses, stores, and protects your personal data when you use our online marketplace at https://finnher247.no. It applies to all users, including buyers, sellers, and visitors.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act (Personopplysningsloven).
1. Who We Are
FinnHer 24/7 is the data controller for the processing of personal data on this Platform.
Email: post@finnher247.no
Website: https://finnher247.no
2. What Data We Collect
A) For Buyers
Full name
Email address
Delivery address
Phone number (optional)
Order history and preferences
Payment information (processed via secure third parties — we do not store card details)
B) For Sellers
Full name or business name
Contact details (email, phone, address)
VAT number (if applicable)
Bank account or payout method
Identity verification documents (if required)
Product listings and transaction records
C) Automatically Collected Data (all users)
IP address
Browser and device information
Pages visited, actions taken
Cookies and usage analytics (see Cookie Policy)
3. Why We Collect Your Data
We process your data for the following purposes:
To register and manage user accounts, based on contractual necessity.
To process and fulfill orders, based on contractual necessity.
To send transactional emails (such as order confirmations and updates), based on contractual necessity.
To resolve disputes or respond to complaints, based on our legitimate interest.
To comply with legal obligations, including tax regulations and fraud prevention, based on legal requirements.
To send marketing communications (only if you have opted in), based on your consent.
To analyze usage and ensure platform security, based on our legitimate interest.
4. Data Sharing
We may share your data with:
Payment providers (for processing transactions)
Shipping partners (for order fulfillment)
Other users (e.g., a buyer's name and address to a seller after purchase)
Authorities when legally required (e.g., tax offices, law enforcement)
Technical service providers (hosting, email delivery, analytics)
We do not sell your data to third parties.
5. International Transfers
All personal data is stored within the European Economic Area (EEA). If data must be transferred outside the EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
6. Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate or outdated data
Request deletion ("right to be forgotten")
Restrict or object to processing
Request data portability
Withdraw consent (for marketing or optional features)
File a complaint with the Norwegian Data Protection Authority (Datatilsynet)
To exercise your rights, email: post@finnher247.no
7. Data Retention
We retain your data only as long as necessary:
Account and transaction data: kept for legal and tax purposes (up to 5 years)
Marketing consent: until withdrawn
Browsing data (cookies): see Cookie Policy
8. Security
We implement technical and organizational measures to protect your data, including:
SSL encryption
Restricted access to internal systems
Regular security audits
Secure third-party payment processing
9. Cookies
Our website uses cookies to improve user experience and analyze traffic. You can manage cookie preferences in your browser. Learn more in our Cookie Policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via email or the Platform. Continued use means acceptance of the updated version.
Contact
If you have any questions about this Privacy Policy or your data rights, contact us at:
📩 post@finnher247.no
🌐 https://finnher247.no
Last updated: June 2025
Becoming a seller on FinnHer 24/7 is a simple but structured process designed to ensure legal compliance, quality, and a smooth experience for both sellers and buyers.
Step 1: Vendor Registration
To begin, please fill out the seller registration form via the following link:
👉 https://finnher247.no/vendor-register/
By submitting this form, you express your intent to become a verified vendor on our marketplace.
Step 2: Initial Review and Contact by Manager
After we receive your registration request, one of our marketplace managers will contact you by email (from post@finnher247.no) to initiate the onboarding process.
During this stage, we will:
Review your business details
Verify your identity and company registration
Request relevant documentation if needed (e.g. VAT number, company certificate)
Discuss your product category and business goals
Ensure compliance with Norwegian and EU trade laws
Step 3: Individual Consultation and Agreement
A dedicated manager will schedule a personal consultation via email or video call to discuss:
The terms and conditions of cooperation
Payment and payout procedures
Listing requirements and guidelines
Shipping and return policies
Product guarantees and customer service standards
Use of trackable shipping compatible with our system
Any technical or logistical assistance you may need
Based on this discussion, a formal Seller Agreement will be drafted and signed between you and FinnHer 24/7. This agreement is mandatory and defines all rights and obligations related to your activity as a seller.
Step 4: Technical Setup and Product Transfer (Optional)
If needed, our team can help with:
Migrating your product catalog from another platform
Importing data (CSV, XML, etc.)
Setting up product attributes, variants, images
Managing taxes, pricing rules, or categories
Providing admin panel guidance and documentation
This support is available upon request and may be included in your agreement depending on the complexity of the setup.
Step 5: Start Selling
Once the Seller Agreement is signed and your account is activated, you may start listing products and processing orders through our platform.
You will be able to manage your inventory, track orders, communicate with buyers, and monitor payouts via your seller dashboard.
Important Notes
Sellers receive payment only after the product has been delivered and accepted by the buyer, as per our payout policy.
All sellers are expected to comply with the Norwegian Consumer Protection Act, Angrerettloven, and relevant EU e-commerce laws.
Violations of platform rules or applicable legislation may result in account suspension or termination, with or without prior notice depending on the severity and responsiveness.
Questions?
If you have questions about joining as a seller, please contact us:
📩 post@finnher247.no
🌐 https://finnher247.no
We look forward to welcoming you to our network of trusted vendors.
Tariffs and Services
Last updated: June 2025
Subscription Plans
Looking to Sell More and Attract New Customers?
Our subscription packages are designed to help your business grow with flexibility and full access to marketplace tools.| Plan | Product Limit | 6 Months | 12 Months | Description |
|---|---|---|---|---|
| Small | Up to 10 | €150 (NOK 1,700) | €280 (NOK 3,200) | Perfect for new sellers or for testing the platform. |
| Medium | Up to 50 | €250 (NOK 2,900) | €460 (NOK 5,300) | Ideal for small businesses with a stable product range. |
| Pro | Up to 100 | €500 (NOK 5,800) | €940 (NOK 10,900) | For sellers seeking greater visibility and store growth. |
| Unlimited | Unlimited | €900 (NOK 10,400) | €1700 (NOK 19,600) | Best suited for large stores with high inventory volumes. |
Promotional Services
| Promotion | Size | 3 Days | 10 Days | 30 Days |
|---|---|---|---|---|
| Pinned Product | S | €10 (NOK 115) | €20 (NOK 230) | €50 (NOK 575) |
| M | €15 (NOK 170) | €30 (NOK 345) | €75 (NOK 860) | |
| L | €22 (NOK 250) | €44 (NOK 505) | €110 (NOK 1,260) | |
| Pinned Store | S | €20 (NOK 230) | €40 (NOK 460) | €100 (NOK 1,150) |
| M | €30 (NOK 345) | €60 (NOK 690) | €150 (NOK 1,725) | |
| L | €44 (NOK 505) | €88 (NOK 1,015) | €220 (NOK 2,530) | |
| Product on Promo Slider | — | €50 (NOK 575) | €100 (NOK 1,150) | €300 (NOK 3,450) |
| Store on Promo Slider | — | €100 (NOK 1,150) | €200 (NOK 2,300) | €600 (NOK 6,900) |
| HOT Badge | €2 (NOK 25) — 30 days | |||
| Product Highlight | €5 (NOK 60) — 30 days | |||
VIP Seller Status
Upgrade your seller account with VIP status to gain trust and outperform the competition.- Top placement on the Promo Sellers Page
- Trust badge on product and store listings
- Priority support via a dedicated VIP channel
- 50% discount on all promotional services
- Full tech support including product import assistance
- €1000 – 6 months (NOK 11,500)
- €1500 – 12 months (NOK 17,200)
Technical Support
Provided by our integration partners at NFULL:- Import of your products from your website or data source
- Automated synchronization with FinnHer 24/7
- Creation of a custom store with product sync
- Integration of a virtual AI assistant into your store
.